Shipping Policy

Last Updated: August 31, 2026

At Kesari Punugu, we are committed to delivering your order safely and conveniently.

1. Free Shipping

We offer Free Shipping on eligible orders placed through Kesaripunugu.in.

Any applicable shipping charges, if introduced for specific locations or orders, will be displayed during checkout before you complete your purchase.

2. Order Processing

Orders are generally processed after successful order placement and confirmation.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Processing times may vary depending on order volume, product availability, weekends, and public holidays.

3. Delivery Time

Delivery time depends on your location and the courier service used.

Estimated delivery timelines may be displayed during checkout or communicated after your order is confirmed.

Delivery may take longer due to circumstances such as:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect or incomplete address information

• Remote delivery locations

• Unexpected logistical issues

Delivery timelines are estimates and are not guaranteed.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Kesari Punugu will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address or contact information provided by the customer.

5. Cash on Delivery

Cash on Delivery is available for eligible locations and orders.

If you select COD, you are required to pay the full order amount to the delivery partner when the order is delivered.

COD availability may be restricted based on location, order value, previous order history, or courier service availability.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery procedures.

Please ensure that you or an authorized person is available to receive the package.

If an order is returned to us because of repeated delivery failure or refusal, additional restrictions may apply to future COD orders.

7. Damaged Packages

If you receive a package that appears damaged or tampered with, please contact us as soon as possible.

Where possible, take photographs or videos of the package and product before opening or immediately after receiving it and share them with our customer support team.

8. Shipping Support

For questions about your order or delivery, please contact:

Email: pungukesari@gmail.com
Phone: 9663276800
Website: Kesaripunugu.in