Privacy policy

Last Updated: August 31, 2026

At Kesari Punugu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from Kesaripunugu.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

Full name
Mobile/phone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting our customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Provide Free Shipping where applicable
Process Cash on Delivery (COD) orders
Confirm your orders by phone, SMS, WhatsApp, or email
Communicate with you about your orders
Provide customer support
Process payments
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Cash on Delivery

If you choose Cash on Delivery as your payment method, we may use your name, phone number, and delivery address to process and confirm your order and arrange delivery.

Our delivery partners may receive the information necessary to deliver your order and collect the applicable payment.

4. Free Shipping

Kesari Punugu may offer free shipping on eligible orders. To fulfill and deliver your order, we may share necessary delivery information, such as your name, phone number, and shipping address, with our shipping and logistics partners.

5. Payment Information

Payments may be processed through third-party payment providers available through our Shopify store.

Kesari Punugu does not intentionally store your complete credit card, debit card, or other sensitive payment credentials on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its privacy policy and security practices.

6. Shopify

Our online store is powered by Shopify. Shopify may process information about your visit, purchases, and interactions with our store as necessary to provide its services.

Your information may also be processed by Shopify's service providers and other third parties involved in operating our online store, processing payments, preventing fraud, and fulfilling orders.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep our website functioning properly
Remember your preferences
Maintain shopping cart information
Understand how visitors use our website
Improve website performance and user experience
Support advertising and marketing activities, where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

8. Sharing of Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services, including:

Shopify and its service providers
Payment gateway and payment processing providers
Courier and logistics companies
Website and technology service providers
Customer support providers
Marketing and analytics service providers, where applicable
Government authorities or law enforcement agencies when required by law

We do not sell your personal information to third parties.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

10. Data Retention

We retain your personal information only for as long as reasonably necessary to:

Complete your orders
Provide customer support
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory obligations

When information is no longer required, it may be securely deleted or anonymized where appropriate.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal requirements
Withdraw consent where processing is based on consent
Request information about how your personal information is being used

To exercise these rights, please contact us using the details provided below.

12. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Kesari Punugu

Website: Kesaripunugu.in
Email: pungukesari@gmail.com
Phone: 9663276800

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.